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Product Advice |
: |
There is no substitute
for advice direct from the manufacture when it comes to product knowledge. However MyTub will
endeavour to assist with pre-purchase technical questions
where ever possible.....click here |
| Delivery
Times |
: |
We have a distribution network
of over 700 centers through out the UK. For information
on delivery times.......click here |
| Exports, Contracts
and Quantity Discounts |
: |
We can provide competitive
prices and very good services for contract or large quantity
orders........click here |
| General
|
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Should you have a question
not related to any of the above.......click here |
| Address |
: |
MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
*Please note, do not return goods to this address it is for correspondence only, please see our returns policy.
Company reg No. 06352542 |
| Telephone |
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Monday - Friday (Excluding bank holidays)
Office hours 9:00am to 4:30pm
Telephone lines close 3:00pm |
| UK Landline |
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0844 556 1818 |
| Mobile/International |
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+44 (0) 191 2525786 |
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !...
...Paul Wilson
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Great service. Thanks....
...Ruslan Kabalin
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D...
...michal slusarski
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH...
...michael john barratt
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Very prompt and efficient service...
...Geoffrey Bloodworth
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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris...
...Phil Harris
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub....
...Paul Hinton
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately....
...Ian Dilks
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!...
...Derek Davies
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